| Entity.Email | The customer’s email address |
| Entity.FullName | The customer’s full name |
| Entity.FirstName | The customer’s first name |
| Entity.HRDefaultReportTemplate | The default report template name for this customer |
| Entity.LastName | The customer’s last name |
| Entity.LVHWAccessNotes | From the Property Screen: Access Notes field |
| Entity.LVHWACZones | From the Property Screen: HVAC Zones field |
| Entity.LVHWAirFilterSizes | From the Property Screen: The air filter sizes field |
| Entity.LVHWAutoNotes | From the Property Screen: The auto notes field |
| Entity.LVHWExteriorNotes | From the Property Screen: The Exterior Notes field |
| Entity.LVHWKeyID | From the Property Screen: The KeyID field |
| Entity.LVHWMailboxInfo | From the Property Screen: Mail Notes field |
| Entity.LVHWPoolNotes | From the Property Screen: Pool Notes field |
| Entity.LVHWOwnerControl | From the Property Screen: If the owner controls their A/C temperature. If the box is checked this will return “TRUE”, otherwise it will return “FALSE” |
| Entity.LVHWRBODoorProgramCode | From the Property Screen: If using RBO Processing, this will be the Door Program Code field |
| Entity.LVHWReportEmail | From the Property Screen: The Report Email Addresses field |
| Entity.LVHWRequestedTemp | From the Property Screen: The Requested Temperature field |
| Entity.LVHWRoute | From the Property Screen: The assigned Route |
| Entity.LVHWSecAlarmArm | From the Property Screen: The Alarm Arm field |
| Entity.LVHWSecAlarmDisarm | From the Property Screen: The Alarm Disarm field |
| Entity.LVHWSecAlarmNotes | From the Property Screen: The Alarm Notes field |
| Entity.LVHWSecAlarmProvider | From the Property Screen: The Alarm Provider Name field |
| Entity.LVHWSecGateNotes | From the Property Screen: The Security Gate Notes field |
| Entity.LVHWSecLockNotes | From the Property Screen: The Security Lock Notes field (door code/garage code/lockbox code) |
| Entity.LVHWTrashSchedule | From the Property Screen: The Trash Schedule field |
| Entity.LVHWWaterNotes | From the Property Screen: The Water Notes field |
| Entity.LVHWWifiNotes | From the Property Screen: The WiFi Notes field |
| Entity.ShipAddressAddr1 | The first line of the customer’s property address |
| Entity.ShipAddressAddr2 | The second line of the customer’s property address (if used) |
| Entity.ShipAddressCity | The City of the customer’s property address |
| Entity.ShipAddressPostalCode | The Zip Code or Postal Code of the customer’s property address |
| Activity.ReportURL | The URL for any attached inspection report |
| Activity.Comments | The Work Order Job Name |
| Activity.DueDateStart | The Work Order assigned Start Date/Time |
| Activity.WorkOrderInstructions | The Work Order Instructions field |
| WEATHER | SafetyCulture reports only: The word “WEATHER” in all caps will cause the system to look up the current weather from a weather website and put the weather conditions in the field. The description returned varies depending on if the report is created from the Route Tech app or the Admin. Both will show the current conditions plus the day (on which run) high and low temps. If run from the Route Tech it will also include the current temperature and “feels like” temperature. |
| FORECAST | Email templates only: the word “FORECAST” in all caps will cause the system to look up the weather forecast for the next 7 days based on the property’s GPS location. This data will then be substituted in the email. If any defined Weather Alerts are available they will also be displayed. |
| NEXT30DAYS | Email templates only: the word “NEXT30DAYS” in all caps will cause the system to generate a small grid list of Work Orders on the schedule for the next 30 days for the client being emailed. |
| ISSUESLIST | Email templates only: the word “ISSUESLIST” in all caps will cause the system to generate a small grid of all open Issues for the customer being emailed. |